A missing label follows the same process as a removed label.
A missing label — where no trace of the seal remains — is treated the same as a removed label. Assess the garment in line with your return policy.
If your team frequently sees missing labels, review application quality first: consistency at packing is often the underlying issue rather than customer behaviour.
Keep exploring
CleverSeal is a small, tamper-evident garment label that removes uncertainty from returns.
Fashion webshops that ship garments and want consistent, defensible return decisions.
A tamper-evident label is applied before shipping. On return, its state tells you what happened.
Developed together with our innovation and research partners
