How it works
Follow one parcel — from your warehouse, and back again.
The same eight steps you already do. One of them changes.
01
You've prepared the garment — the way you always have.
02
One small seal, before it leaves your warehouse.
03
The parcel goes out — sealed, on its way to your customer.
04
Your customer opens it. Nobody else has worn it.
05
They keep it — or send it back. Both are normal.
Keep Return06
The parcel returns. Your team looks at one thing: the seal.
07
Intact, or not. The answer is already there.
08
The refund decision is fair — and easy to explain.
In writing
The same story, in eight lines.
- 01You've prepared the garment — the way you always have.
- 02One small seal, before it leaves your warehouse.
- 03The parcel goes out — sealed, on its way to your customer.
- 04Your customer opens it. Nobody else has worn it.
- 05They keep it — or send it back. Both are normal.
- 06The parcel returns. Your team looks at one thing: the seal.
- 07Intact, or not. The answer is already there.
- 08The refund decision is fair — and easy to explain.
See it inside your own workflow
A short conversation with our team — the fastest way to picture it in your warehouse, on your parcels, with your team.
